Hello! How can we help?
Can I sign up again after closing my account?
A closed account can't be reopened, but you can usually register a new one. This is subject to eligibility: accounts closed for legal or compliance reasons may not be eligible.
Which details you can use
- Phone number: you can register again with the same phone number.
- Email address: use an email address that isn't already linked to an account.
What to expect
- You register as a new customer. See How do I create an account?
- You go through identity verification and the KYC questionnaire again. See Account setup at a glance.
- If you can't register, contact us. See How to contact support.
Please note: see also Can I re-open my closed account?


