Hello! How can we help you ?
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Getting started
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Rewards & referrals
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Account restriction & closure
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Profile & settings
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Security & fraud prevention
- How we keep your wallet safe
- How we meet global compliance standards
- Make your account more secure
- Password reset
- How to enable or reset Two-Factor Authentication (2FA)
- How to export Google Authenticator to your new phone
- Suspicious activities
- Lock or unlock your compromised account
- How to report suspicious activity
- Lost your phone
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Trading & funding
- What is cryptocurrency, and how does it work?
- What types of cryptocurrencies can I trade on your platform?
- Fiat (Euro) deposits & withdrawals
- How to whitelist IBAN account
- Crypto currency deposits & withdrawals
- Beneficiaries for crypto withdrawals
- Wallet service for external crypto withdrawals
- Minimum withdrawal asset amounts
- Unsupported crypto deposits
- Trading crypto: buy, sell, swap.
- Crypto dust
< All Topics
Updating email address
Changing the email address associated with your Safe2transact account is not currently supported. When creating your account, please ensure you register with an email address that you intend to use permanently, as this will remain your primary login and contact address for all communications.
If you have issues accessing your email or require assistance, please contact our Customer Support team at support@safe2transact.com or using our online Contact us form.
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