Security & fraud prevention

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Password reset

The password reset process is a critical component of account security, enabling users to securely regain access to their accounts when login credentials are forgotten or compromised. It ensures that only authorized users can update their credentials through identity verification measures, such as email confirmation links or multi-factor authentication.

A secure password reset procedure typically involves verifying user identity, providing a time-limited reset link, and enforcing strong password creation requirements. This process not only restores user access but also helps prevent unauthorized account takeovers resulting from phishing, social engineering, or password reuse.

At Safe2transact, the password reset system is designed with layered security to protect users’ personal information and financial data. Users are advised to follow the official reset instructions, avoid sharing reset links, and immediately update their passwords if they suspect any unauthorized activity.

To reset a password from Safe2transact wallet login page:

  1. On the sign-in page, click on Forgot password?
  2. You will receive an email with a password reset link.
  3. Open the email and click the reset link.
  4. Create a new password for your account.

To reset a password from Safe2transact wallet:

  1. Go to Security section → Change password.
  2. Enter your current password.
  3. Enter your new password.
  4. Confirm the new password.
  5. Save the change.

If you encounter any issues, please contact Customer Support via Contact us form or email us at support@safe2transact.com to request a new password reset link.

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