How to report suspicious activity

At Safe2transact, the security of your assets and personal information is our top priority. We are committed to maintaining a safe environment for all users and encourage you to report any suspicious activity as soon as possible.

Our Customer Support team will review your report and take prompt action to protect your account and funds.

How to report a security concern

You can report a potential security issue or suspicious activity in two convenient ways:

• Through our website: use our Contact us form available on our official website.
• In your Safe2transact wallet: navigate to the Support section and click on Report security issue to submit your concern directly.

Both methods ensure your report reaches our dedicated Customer Support team for swift handling.

Security topics

When submitting a report, please select the topic and subtopic that best describes your concern:

• Fraud & Scam:
  • Report a scam;Phishing attempt;
  • Fake apps or websites.
• Suspicious Activity:
  • Unauthorized access or login attempt;
  • Request to lock or temporarily restrict your account.

Need help?

If you’re unsure which topic your issue falls under, contact our Customer Support directly at support@safe2transact.com.